Click on an area of the rug to change the colour.
Our extensive catalogue of rugs provide a rich source of inspiration for clients wanting to adapt a design to create something truly unique.
Once you have decided on your design, choose from our myriad of colour options and personalise your size so your rug perfectly suits your scheme. For changes to shape, material or quality Contact Us.
Work with our in-house designers to agree final artwork illustrating the scale and placement of your design and receive your yarn colour card before your rug is put into production.
The design is then transformed into a rug by our master craftsmen in 16-24 weeks for handknotted rugs and 8-12 weeks for handloomed designs. You can read more about the handknotted process here.
Day of arrival! Our team will agree a convenient delivery date with you for Front Door Delivery by courier (complimentary) or White Glove installation by our in house team (charges apply). All our rugs are supplied with non-slip underlay (free of charge).
Final artwork illustrating your preferred scale of design will be agreed once the order is placed.
Prices inclusive of a 15% custom surcharge for 1x change and 20% for 2x changes (for additional artwork and production resources).
For custom materials please Contact Us for further details.
Due to the handcrafted nature of this product, the final colour and dimensions may differ slightly from those specified.
Please note returns are not possible on any Custom items as these are specially commissioned items tailor made to your specifications.
Made-to-order and custom pieces have a standard delivery time of 16-22 weeks (handknotted) and 10-14 weeks (handloomed). The estimated lead time can vary based on the complexity of the design and the rug size. For more information regarding the craftsmanship journey of your made-to-order rug, please click here.
We deliver to most international destinations. Delivery charges are calculated by weight and are calculated at the checkout. You may need to pay local customs and duties charges as we do not collect these.
If you wish to place an online order for delivery to the USA, South America or The Caribbean, please visit our United States website.
For delivery to the UK, please visit our United Kingdom website.
We accept Mastercard, Visa, American Express, Visa Debit, Maestro, Paypal, Apple Pay, Google Pay and Bank Transfer. All payments are made securely online and your credit card details will not be saved.
The champion of eclectic British fashion, Paul Smith, describes his unique and much-coveted style as ‘classic with a twist’. His creations are infused with a sense of humour which is beautifully married with a love of tradition; his unmistakable Englishness is augmented by the unexpected and the eccentric. One of the first fashion designers to collaborate with The Rug Company, Paul’s confident, bright rug designs can transform a room and many have become undoubted icons of design.
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Submit your initial rug ideas here to our in-house designers who can work with you on artwork illustrating the scale and placement of your design as well as final colour combinations and any changes to shape, material or quality.
You can save your designs in your custom portfolio, located in the My Account section. From there, you can go back and edit your designs at any time.
You can share your creation with a friend or client by entering their email address and a message below. A copy of the email will appear in your inbox.
Please select your closest showroom, enter your message and press send. A salesperson will be in touch shortly to discuss quotes and lead times.
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